Terms and Conditions

Application of the Agreement

This agreement governs the use of all services provided by ExploreMyJourney.in, including bookings for hotels, activities, and transportation as a mediator. By using our platform, you agree to comply with these terms and any additional conditions from third-party service providers.

User Responsibility of Cognizance

As a user of ExploreMyJourney.in, you are responsible for understanding and adhering to the terms and conditions outlined by both our agency and the third-party providers we work with. It is your duty to be fully aware of the agreements you enter into when booking services through us.

Third-Party Account Information

In cases where third-party service accounts (such as hotels, transport, or activity bookings) are involved, users must provide accurate and current information. ExploreMyJourney.in is not responsible for any issues resulting from incorrect or outdated account details provided by the user.

Confidentiality

We value your privacy. All personal information shared with ExploreMyJourney.in will remain confidential. Any details provided will only be shared with third-party service providers to facilitate your bookings and will not be used for any other purpose without your consent, except as required by law.

Website Usage

By accessing or using ExploreMyJourney.in, you agree to our website’s terms of use. Unauthorized activities such as hacking, misuse of data, or any actions that compromise the integrity of the platform will result in immediate suspension of services and potential legal action.

Onus of Insurance

It is the user's responsibility to ensure that they have appropriate travel insurance coverage for their trip. ExploreMyJourney.in strongly recommends purchasing comprehensive travel insurance that includes trip cancellations, health emergencies, and unforeseen events.

Insurance

While ExploreMyJourney.in may facilitate travel insurance through third-party providers, we do not serve as insurers. Any disputes or claims related to insurance must be directly addressed with the insurance provider.

Force Majeure Circumstances

ExploreMyJourney.in is not liable for any service interruptions, delays, or cancellations caused by force majeure events, such as natural disasters, political unrest, health crises, or transportation strikes. In such cases, refunds or alternative arrangements may not be guaranteed.

Safety of Data Downloaded

Any data or files downloaded from our website or mobile app are the responsibility of the user. While we take security precautions, ExploreMyJourney.in cannot be held accountable for any damage to devices or loss of data due to malware or other online threats.

Feedback from Customers and Solicitation

We value customer feedback to improve our services. However, ExploreMyJourney.in prohibits unsolicited marketing, spam, or promotional content through our platform. Such behavior may lead to account suspension or termination.

Proprietor Rights

All content on ExploreMyJourney.in, including but not limited to text, images, and design, is owned by ExploreMyJourney.in. Any unauthorized use, reproduction, or distribution of this content without our written consent is strictly prohibited.

Visa Obligation of the User

Users are responsible for obtaining and securing the necessary visas and travel documents for their trip. While ExploreMyJourney.in may offer general advice on visa requirements, we do not take responsibility for any visa delays, rejections, or associated issues.

Indemnification

Users agree to indemnify and hold ExploreMyJourney.in harmless from any claims, losses, or damages resulting from the use of our platform or services, including any disputes with third-party providers or violations of these terms.

Right to Refuse

ExploreMyJourney.in reserves the right to refuse services to any user at our discretion, particularly in cases of fraudulent activity, misuse of the platform, or non-compliance with our terms.

Right to Cancellation in Case of Invalid User Information

We reserve the right to cancel any bookings if the user provides false, incomplete, or misleading information. In such cases, refunds may be withheld at the discretion of ExploreMyJourney.in.

Updation of the Information

Users are responsible for keeping their personal information up to date. Any changes in contact details, preferences, or travel-related information should be communicated to ExploreMyJourney.in in a timely manner to avoid disruptions in service.

Usage of Customer Holiday Pictures

By submitting holiday pictures to ExploreMyJourney.in, users grant us the right to use these images for promotional purposes on our website, social media platforms, and marketing materials. If you wish to withdraw your consent, please contact us, and we will respect your decision.