At ExploreMyJourney.in, we are committed to safeguarding the privacy of our users and protecting any personal information provided to us. This policy outlines how we collect, use, and protect your data when you use our services.
Information We Collect
We collect the following types of information to provide better service:
Personal Information: When you book with us, we may collect your name, contact details (email, phone number), address, and payment information.
Travel Information: We collect travel-related details such as hotel preferences, activity selections, and transportation requirements to personalize your experience.
Technical Information: We collect technical data such as your IP address, browser type, and device information to ensure the smooth functioning of our website.
Cookies: We use cookies to improve user experience, track website traffic, and remember your preferences. You can control cookie preferences through your browser settings.
How We Use Your Information
We use your personal data to:
- Process and confirm your bookings (hotels, activities, transportation).
- Provide personalized recommendations based on your preferences and past interactions.
- Communicate important information about your trip (e.g., confirmations, updates, and alerts).
- Improve our services by analyzing usage patterns and feedback.
- Comply with legal obligations or requests from regulatory authorities.
Sharing Your Information
We only share your data under the following circumstances:
- Third-Party Service Providers: We share necessary booking details with third-party providers such as hotels, transport services, and activity operators to fulfill your reservations.
- Legal Compliance: We may share information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business operations.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. We use industry-standard security protocols such as encryption and secure servers to safeguard your information during transmission and storage.
Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you wish to delete your data, you can request its removal by contacting us directly.
User Rights
As a user, you have the following rights regarding your data:
- Access: You can request access to the personal information we hold about you.
- Correction: If any information is inaccurate, you can ask us to correct it.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Objection to Processing: You may object to how we process your data or withdraw consent where applicable.
Safety of Data Downloaded
We strive to ensure that any content downloaded from our website is free from harmful software. However, ExploreMyJourney.in is not liable for any potential risks associated with downloads, and users should maintain up-to-date antivirus software.
Children’s Privacy
ExploreMyJourney.in does not knowingly collect personal data from children under the age of 18. If you believe that a minor has provided us with personal information, please contact us, and we will take steps to remove such data.
Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be communicated on our website, and we encourage users to review this policy periodically to stay informed about how we protect their data.
Feedback and Questions
If you have any questions, concerns, or feedback about this Privacy Policy or how your data is handled, please contact us at:
- Email: exploremyjourni@gmail.com
- Phone: +91- 9305982757
- Address: New Delhi
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